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Frequently Asked Questions

What is the purpose of this site?

What devices and systems are supported by the software on this site?

What browsers and versions does this site support?

My Master Key is not working.

I received a Master Key and I can't find it.

How long do I have to download these software titles?

A software title is not working on my device correctly.

Who do I contact if I have any further questions or comments?

I received a “Master Key Invalid” message, what should I do?

Why did I get the message “Sorry, Master Key attempt limit reached”?

What is Iris™ Graphics and Intel® HD Graphics Technology?

What is the different between Intel® Core™ i7, Core™ i5, Core™ i3, and Intel® Pentium® Processors?

How can I learn more about Intel® Graphics Drivers?

Why am I not able to download Mature Titles?